Technical Support & Software Maintenance

Ongoing support, bug fixes, updates and improvements for existing software.

Who it is for

Organizations with existing software that needs a reliable maintenance partner.

Pricing

Project-based quotation after a free requirement analysis. Fixed-scope, milestone-based and monthly retainer models are available.

Timeline

Ongoing (monthly)

What we offer

• Bug fixing
• Security updates
• Feature improvements
• Performance tuning
• User support

Problems we solve

• Software breaking without anyone to fix it
• Outdated dependencies and security risks
• Slow response to user issues

Deliverables

• Support agreement
• Monthly maintenance report

Technologies

• Issue tracking
• Monitoring
• Version control